# How do I set up a Shared Inbox?

Setting up a Shared Inbox on Loop is simple and straightforward. There are multiple options and we have covered the main ways to do this below.

* [Gmail account](#h_01fpsw5hzvbsh9ycvgyt20akya)
* [Outlook account](#h_01fpsw69nexg1ceyjjw0pr5pxc)
* [Imap account ](#imap-accounts)
* [Gmail Alias account](#h_01fpsw7k818zskw4h4hx2fhdqx)

#### Gmail Accounts: <a href="#h_01fpsw5hzvbsh9ycvgyt20akya" id="h_01fpsw5hzvbsh9ycvgyt20akya"></a>

{% embed url="<https://youtu.be/VmcYRObmRko>" %}

#### Outlook Accounts: <a href="#h_01fpsw69nexg1ceyjjw0pr5pxc" id="h_01fpsw69nexg1ceyjjw0pr5pxc"></a>

{% embed url="<https://youtu.be/xO6gNN5nKj8>" %}

#### IMAP Accounts:

Please see the following help guide for [IMAP accounts.](/setting-up-loop/how-do-i-login-with-an-imap-account.md)

#### Gmail Alias Accounts: <a href="#h_01fpsw7k818zskw4h4hx2fhdqx" id="h_01fpsw7k818zskw4h4hx2fhdqx"></a>

You need to ensure you have set up the alias account in Gmail before beginning. Please ensure you have marked your alias account to work as an alias (see below)

![](https://dl.intheloop.io/loop-help/how-do-i-set-up-a-shared-inbox.md/image__3_.png)

Once this is ready, navigate to the left hand side of your dashboard and next to "shared inboxes" click + to add a new shared inbox. Click "sign in with Gmail Alias"

![](https://dl.intheloop.io/loop-help/how-do-i-set-up-a-shared-inbox.md/Screenshot_2021-12-13_at_12.19.59.png)

Select the alias you would like to use or, if not found, you can add manually.

![](https://dl.intheloop.io/loop-help/how-do-i-set-up-a-shared-inbox.md/Screenshot_2021-12-13_at_12.20.40.png)

From here, you can add your team mates as you have done before.

If you're unable to set up a Shared Inbox or would like more information about how to use a Shared Inbox, then please contact support on <support@intheloop.io>.


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