# Do you have a Distribution List or a Google Group? **What if I have Distribution List or Google Groups associated with my account?** As Distribution Lists and Google Groups don't have an actual email account, you will need to do the following to use Shared Inbox: * Create a new email account * This can be created using your current email package or if you would rather use a free account you can create one through Gmail * After creating a new account you will need to add it your distribution list * Once you have added the account to our distribution list, you can connect the account to Loop Email for Shared Inbox * From here the [**Set Up Process**](/shared-inbox/how-do-i-set-up-a-shared-inbox.md) is the same for all accounts * **Please note:** You will need to use your new address as opposed to your info@, support@ account We also recommend speaking to your IT admin team or the whoever may be the creator of your Distribution List or a Google Group. If you're still unsure and are not sure if you have a Distribution List or a Google Group, then please contact support on . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.intheloop.io/frequently-asked-questions/do-you-have-a-distribution-list-or-a-google-group.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.