# Do you have a Distribution List or a Google Group? **What if I have Distribution List or Google Groups associated with my account?** As Distribution Lists and Google Groups don't have an actual email account, you will need to do the following to use Shared Inbox: * Create a new email account * This can be created using your current email package or if you would rather use a free account you can create one through Gmail * After creating a new account you will need to add it your distribution list * Once you have added the account to our distribution list, you can connect the account to Loop Email for Shared Inbox * From here the [**Set Up Process**](https://help.intheloop.io/shared-inbox/how-do-i-set-up-a-shared-inbox) is the same for all accounts * **Please note:** You will need to use your new address as opposed to your info@, support@ account We also recommend speaking to your IT admin team or the whoever may be the creator of your Distribution List or a Google Group. If you're still unsure and are not sure if you have a Distribution List or a Google Group, then please contact support on .