> For the complete documentation index, see [llms.txt](https://help.intheloop.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.intheloop.io/frequently-asked-questions/do-you-have-a-distribution-list-or-a-google-group.md).

# Do you have a Distribution List or a Google Group?

**What if I have Distribution List or Google Groups associated with my account?**

As Distribution Lists and Google Groups don't have an actual email account, you will need to do the following to use Shared Inbox:

* Create a new email account
  * This can be created using your current email package or if you would rather use a free account you can create one through Gmail
* After creating a new account you will need to add it your distribution list
* Once you have added the account to our distribution list, you can connect the account to Loop Email for Shared Inbox
* From here the [**Set Up Process**](/shared-inbox/how-do-i-set-up-a-shared-inbox.md) is the same for all accounts
* **Please note:** You will need to use your new address as opposed to your info@, support@ account

We also recommend speaking to your IT admin team or the whoever may be the creator of your Distribution List or a Google Group.&#x20;

If you're still unsure and are not sure if you have a Distribution List or a Google Group, then please contact support on <support@intheloop.io>.
