Loop Email - Help
  • What is Loop?
    • 5-minute Loop demo
    • Get started with Loop in 10 minutes
    • An overview of Loop
  • Free Trial
    • How best to use the free trial
  • Setting up Loop
    • Setting up your Google Group Account
    • Installing Loop
    • How do I login with an IMAP account?
    • Deploy Loop Email via Microsoft Installer (MSI)
  • Loop Inbox
    • An introduction to Loop Inbox
    • Channel Subscriptions
    • Loop Snooze
  • Shared Inbox
    • How do I set up a Shared Inbox?
    • Add admins and team members to a shared inbox
    • Shared Inbox Settings
    • What actions can I perform with a Shared Inbox?
    • Unified shared inbox
    • How do I assign an email?
    • Resolving emails in a shared inbox
    • Chat about an email with a colleague
    • Shared Inbox use cases
    • Tags for your Shared Inbox
    • Assigning emails in a Shared Inbox
  • Teams
    • What are teams?
    • Delete a chat message
    • Edit a chat message
    • Reply to a specific chat message
    • React to a message with an emoji
  • Personal Chat (People)
    • Sending direct messages to a team member
  • Personal Inbox
    • Connecting your personal mailbox
    • How do I share an email using Loops?
  • Workflow Automation
    • An introduction to Rules
    • Assign emails using Round Robin
    • Auto archiving of emails
    • Examples of popular rules
    • Rule criteria broken down
    • Set up an auto response
    • Using tags to trigger a workflow
  • Service Level Agreements (SLA's)
    • What are SLA's in Loop?
    • How to set up an SLA?
  • Use Cases
    • Personal Assistants using Loop
    • Managing your sales cycles in Loop
    • Improving customer support with Loop Email
  • "How to" Videos
    • Remove formatting from an email
    • Rename my shared inbox in Loop
    • Log out of Loop
    • Snooze an email
    • Move an email from a shared inbox to a team
    • Create a rule
    • Reply to an email using a canned response
    • Create an auto response using a canned response
    • Assign an email to yourself or colleague
    • Add a team member to Loop
    • Add a Loop file to an email
    • How to set up Loop for your team
    • How to easily assign any email to a team member
    • How to set up and use email signatures
    • How to set up and use canned responses
    • How to select and manage multiple items at once
    • How to quickly search for a contact, team or shared inbox using "Jump To"
    • How to create a team
    • How to create a simple round robin
  • Web App
    • Welcome to Loop Web App
  • IOS Application
    • Shared inbox views and filters
  • Android App (Beta)
    • Loop on Android (Beta)
  • Frequently Asked Questions
    • How do I contact support?
    • Adding an image to my signature
    • Can I @ Individuals In Chat Conversations?
    • Can I delete a shared inbox?
    • Can I disable Spell Checker?
    • Can I import email history into my shared inbox?
    • Can I mark a message as unread?
    • Can I use an alias account?
    • Can I use the Shared Inbox?
    • Do you have a Distribution List or a Google Group?
    • How can I manage spam emails in Loop?
    • How do I add additional email accounts?
    • How do I install Loop?
    • How Do I Remove My Data From Loop Email?
    • How do I set a default font?
    • How do I upgrade?
    • Which Shortcuts / Hotkeys can you use on Loop?
    • Why can't I login?
    • Using two-factor authentication for Admin Portal
  • Price Plans
    • Pricing options
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  • Actions
  • Jump to
  • Format
  • Create
  1. Frequently Asked Questions

Which Shortcuts / Hotkeys can you use on Loop?

We have created a number of commands to help you navigate your way around Loop. Some commands perform certain actions, whilst others jump you to certain areas of Loop or help you with formatting.

Suggested commands

Actions

Action

Mac Keys

Windows Keys

Archive

E

E

Assign to a team member

⌘ + Shift + G

Ctrl + Shift + G

Assign to myself

⌘ + Shift + A

Ctrl + Shift + A

Attach files

⌘ + Shift + U

Ctrl + Shift + U

Close current dialog box

Escape

Escape

Delete

Delete

Delete

Forward

F

F

Go to message bar

Enter

Enter

Insert a canned response

⌘ + Shift + C

Ctrl + Shift + C

Insert a signature

⌘ + Shift + S

Ctrl + Shift +S

Mark all as read

Shift + Escape

Shift + Escape

Mark as read

Shift + I

Shift + I

Mark as unread

Shift + U

Shift + U

Move to folder

⌘ + Shift + F

Ctrl + Shift + F

New Email

⌘ + N

Ctrl + N

Print

⌘ + P

Ctrl + P

Reply

R

R

Reply to all

Shift + A

Shift + A

Reply to all (quick reply)

A

A

Resolve

⌘ + Shift + R

Ctrl + Shift + R

Send

⌘ + Enter

Ctrl + Enter

Star

S

S

Jump to

Jump to agenda
G + K

Jump to archived

G + E

Jump to assigned

G + A

Jump to chats

G + O

Jump to drafts

G + D

Jump to emails

G + H

Jump to folders

G + F

Jump to inbox

G + I

Jump to Loop messages

G + L

Jump to search

Ctrl + F for Windows or ⌘ + F for Mac

Jump to sent messages

G + T

Jump to settings

Ctrl + , for Windows or ⌘ + , for Mac

Jump to shared

G + M

Jump to starred

G + S

Format

Format

Mac Keys

Windows Keys

Bold

⌘ + B

Ctrl + B

Bulleted list

Shift + ⌘ + 8

Shift + Ctrl + 8

Copy

⌘ + C

Ctrl + C

Decrease indent

⌘ + ]

Ctrl + ]

Increase indent

⌘ + [

Ctrl + [

Insert hyperlink

⌘ + K

Ctrl + K

Italic

⌘ + I

Ctrl + I

Numbered list

Shift + ⌘ + 7

Shift + Ctrl + 7

Paste

⌘ + P

Ctrl + P

Underline

⌘ + U

Ctrl + U

Create

Action

Mac Keys

Windows Keys

Add personal account

⌥ + A

Alt + A

Create canned response

⌥ + C

Alt + C

Create shared inbox

⌥ + I

Alt + I

Create signature

⌥ + S

Alt + S

Create team

⌥ + T

Alt + T

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Last updated 1 year ago