Assigning an email is a great way to help you organise messages. It enables you to provide clarity and ownership around a specific email or task. You can assign emails from your own inbox as well as from within a Shared Inbox or Team.
How do I assign an email?
When you’re in an email that you want to assign you’ll see a grey ‘assign’ button to the top right of the email.
Click on this and you'll see a drop-down list of your colleagues.
Select the person you want to assign the email to.
Why not test it out by assigning an email to yourself?