How do I assign an email?

Assigning an email is a great way to help you organise messages. It enables you to provide clarity and ownership around a specific email or task. You can assign emails from your own inbox as well as from within a Shared Inbox or Team.

How do I assign an email?

1. When you’re in an email that you want to assign you’ll see a grey ‘assign’ button to the top right of the email.

2. Click on this and you'll see a drop-down list of your colleagues.

3. Select the person you want to assign the email to.

Why not test it out by assigning an email to yourself?

Learn how to Assign an email