# An introduction to Loop Inbox **Feature Overview** Loop Inbox has been designed to give you a unique triage experience. You can build your inbox based on what is important to you with smart, customisable rules and workflows. ### **Smart rules** **Subscribe** You will only ever see items that you are subscribed to in your Loop inbox, which makes it a truly personal experience. We will automatically subscribe you to anything you **need to know** about - for example when you are mentioned or assigned. When you’ve started conversations, are invited to or have engaged with. You can also control what reaches your inbox by manually **subscribing** to threads or inboxes to be kept in the loop on other conversations without causing inbox overwhelm. To find out more about channel subscriptions [**here**](/loop-inbox/channel-subscriptions.md)**.** ![](https://dl.intheloop.io/loop-help/an-introduction-to-loop-inbox.md/Subscribing.gif) **Mute** Once subscribed, you can apply our **mute technology in Loop Inbox** to control what conversations require your full attention. Once muted, emails are moved to your new Muted folder and you’ll only be notified when you’re assigned or mentioned in the thread. Simple. ![](https://dl.intheloop.io/loop-help/an-introduction-to-loop-inbox.md/Mute.gif) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.intheloop.io/loop-inbox/an-introduction-to-loop-inbox.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.