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Team Loop

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Latest activity by Team Loop
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    Team Loop created an article,

    Tags for your Shared Inbox

    In Loop, Shared Tags are one of the most effective methods of organising your team's shared inbox. At the moment, a tag can be added to any email in your shared inbox, but we will be rolling this f...

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    Team Loop created an article,

    Marking a message as unread

    You may want to mark an email or chat message as unread so that you can come back to it later. Marking messages as unread 1. Using the 'Mark as Unread' icon  The 'Mark as Unread' icon appears at th...

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    Team Loop created an article,

    Loop shortcuts

    We have created a number of commands to help you navigate your way around Loop. Some commands perform certain actions, whilst others jump you to certain areas of Loop or help you with formatting.  ...

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    Team Loop created an article,

    How to set up Loop for your team

      In this quick video, we will show you step-by-step how to connect your first shared inbox and set up Loop for your team.  

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    Team Loop created an article,

    5-minute Loop demo

      Discover how Loop transforms the overwhelm and chaos of multiple inboxes, chat platforms, and ticketing systems, into a unified communication hub that gives you and your team clarity, focus a...

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    Team Loop created an article,

    Get started with Loop in 10 minutes

    This guide will show you how to invest just 10 minutes today to set up Loop and create a system that will save your team time, stop messages getting missed and give everyone clarity into who’s hand...

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    Team Loop created an article,

    Delete a chat message

    Have you ever accidentally sent a message to the wrong person or team or sent something and then changed your mind? We give you the flexibility to delete messages that you no longer want to share. ...

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    Team Loop created an article,

    Edit a chat message

    Do you ever press send too soon when you're chatting with someone? Ever read back over a chat and noticed a spelling mistake or a key part of information missing? There's no longer the need to re-s...

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    Team Loop created an article,

    Reply to a specific chat message

    When the conversation is flowing or you have multiple people chatting within the same channel it can be difficult to know who is responding to which particular message or question.  To make things ...

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    Team Loop created an article,

    React to a message with an emoji

    Sometimes you don't have the right words to say, or there's only so many ways you can say 'OK' of 'I've got it'. React to a chat message instead by using an emoji. Hover your mouse beside your tea...