Loop Help Centre

What is Loop?

• 5-minute Loop demo
• Get started with Loop in 10 minutes
• An overview of Loop

Free Trial

• How best to use the free trial

Setting up Loop

• Setting up your Google Group Account
• Installing Loop
• How do I login with an IMAP account?
• Deploy Loop Email via Microsoft Installer (MSI)

Loop Inbox

• An introduction to Loop Inbox
• Channel Subscriptions
• Loop Snooze

Shared Inbox

• How do I set up a Shared Inbox?
• Add admins and team members to a shared inbox
• Shared Inbox Settings
• What actions can I perform with a Shared Inbox?
• Unified shared inbox
• How do I assign an email?

See all 11 articles

Teams

• What are teams?
• Delete a chat message
• Edit a chat message
• Reply to a specific chat message
• React to a message with an emoji

Personal Chat (People)

• Sending direct messages to a team member

Personal Inbox

• Connecting your personal mailbox
• How do I share an email using Loops?

Workflow Automation

• An introduction to Rules
• Assign emails using Round Robin
• Auto archiving of emails
• Examples of popular rules
• Rule criteria broken down
• Set up an auto response

See all 7 articles

Service Level Agreements (SLA's)

• What are SLA's in Loop?
• How to set up an SLA?

Use Cases

• Personal Assistants using Loop
• Managing your sales cycles in Loop
• Improving customer support with Loop Email

"How to" Videos

• Remove formatting from an email
• Rename my shared inbox in Loop
• Log out of Loop
• Snooze an email
• Move an email from a shared inbox to a team
• Create a rule

See all 19 articles

Web App

• Welcome to Loop Web App

IOS Application

• Shared inbox views and filters

Android App (Beta)

• Loop on Android (Beta)

Frequently Asked Questions

• Adding an image to my signature
• Can I @ Individuals In Chat Conversations?
• Can I delete a shared inbox?
• Can I disable Spell Checker?
• Can I import email history into my shared inbox?
• Can I mark a message as unread?

See all 17 articles

Price Plans

• Pricing options