Upcoming Purges & Exemptions

Upcoming Purges

The Upcoming Purges tab lists all conversations currently in the deletion queue. These conversations have matched a rule and are counting down through their grace period.

Use the filters to search by keyword, inbox, tag, or category.

Cancelling a scheduled deletion

1. Find the conversation in the list.

2. Click Remove.

3. Confirm in the dialog.

The conversation is marked as exempt and the "Purge" tag is removed automatically. It will not be queued for deletion again unless the exemption is lifted. The conversation then appears in the Exemptions tab.

Personal chat purges

When a member is removed from the workspace, their personal chat conversations (direct messages) are also queued for deletion and appear in this tab. The same cancellation flow applies.

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Exemptions

The Exemptions tab lists all conversations that have been manually removed from the purge queue. Exempt conversations are protected from automatic purging until the exemption is lifted.

Lifting an exemption

1. Click Lift exemption next to the conversation.

2. Confirm in the dialog.

On the next purge job run, the conversation will be re-evaluated against all active rules. If it matches a rule, a fresh grace period begins from that point.

Warning: Lifting an exemption may result in the conversation being queued for deletion again.