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Dani

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Activity overview

Latest activity by Dani
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    Dani created an article,

    What is a shared inbox for?

    A shared inbox is a great way to manage incoming customer messages and spread the workload amongst multiple members of a team. It's perfect for any publically accessible email address such as suppo...

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    Dani created an article,

    An overview of Loop

    Loop is a communication hub that can replace multiple apps and simplify your team's workflow.  This short introduction is to help get you familiarised with Loop and to show you where you can find s...

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    Dani created an article,

    How do I install Loop?

    You can install the Loop app directly from our website. To help you through the installation and activation process we have a separate article to guide you. Take a look at our Installing and activa...

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    Dani created an article,

    Installing and activating Loop

    To get started with Loop you will need to register with your work email address via the Loop website. 1. Register On the homepage, you will see a field where you can enter your work email address....

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    Dani created an article,

    How to edit the Shared Inbox and Team Settings

    In this video, we teach you how to manage the settings for your Shared Inboxes and Teams. You'll see where you can set up rules and SLAs to ensure your team's workflows run smoothly. Please note, i...

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    Dani created an article,

    Pricing options

    At Loop, we have 3 different pricing models to suit every team and organisation. Starter Plan Pro Plan Enterprise Plan Select a plan to suit your needs via our website. If you need any assistance...

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    Dani created an article,

    Team Settings

      You can change the settings for each individual team that you have set up. If you are an admin you will be able to edit these settings.  If you are not an admin you will only have access to view ...

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    Dani created an article,

    Shared Inbox Settings

    You can change the settings for each individual shared inbox that you have set up. If you are an admin you will be able to see a full set of settings. If you are not an admin you will not be able t...

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    Dani created an article,

    Personal Settings

    The personal settings allow you to customise and manage your account. Account Notifications Loop messages Email Signatures Canned responses Subscription Themes Account There are three sections t...

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    Dani created an article,

    Pricing model

    At Loop Email, we offer 3 main pricing models for small, medium and large organisations.  You can select a plan which suits your needs here. If you would like help picking the right plan for you an...