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Angie

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Latest activity by Angie
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    Angie created an article,

    How do I invite others to Loop Email?

    Loop Email is an amazing platform for getting work done and also collaborating with colleagues and customers. Inviting others to join Loop Email is easy and simple - Here is how you can invite othe...

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    Angie created an article,

    What is Loop Email?

    Loop Email is a communication and collaboration app which bring your Email, Chat, Teams and Files in to one place. We have revolutionised the way you share, forward and CC emails by introducing Loo...

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    Angie created an article,

    Is your email account supported on Loop Email?

    Currently, Loop Email supports the following email accounts: Gmail  Google apps where email services are enabled  Microsoft Office 365  On-premise exchange - version at least 2010SP2 or higher, mu...

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    Angie created an article,

    Using Loop Email for business conversations

    Here we will cover: How to increase transparency within your team 
 How to communicate with clients if they don’t have Loop Email 
 How to create and start a "Team" 
 The backbone of al...

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    Angie created an article,

    Improving customer support with Loop Email

    Here we will cover:  Discussing customer emails with a Team before replying  Delegating tickets  Automatically updating your Team   Explain how you can improve customer service with Loop in gener...

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    Angie created an article,

    Our Business Model

    Loop Email is currently free of charge.We often get asked about our business model and how we plan to price our service.To understand our pricing plans it is first very important to understand our ...

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    Angie created an article,

    How do I update the Loop Email app?

    Desktop App - Windows OR MacOS To update the Loop Email app on Windows or MacOS you will need visit the native AppStore on your device  Microsoft Store  Tap or search for Microsoft Store on your ...

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    Angie created an article,

    How can I use Emoji?

    If you would like to use an emoji on the Loop Email desktop app, then you will need to familiarise yourself with some easy keyboard shortcuts.  For Windows 10 users, you will need to press the foll...

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    Angie created an article,

    What Are Loops?

    Loops allow you to have a private side chat conversation about a specific e-mail. You're able to "Loop-In" as many people or "Teams" as you like. People Looped in will able to r...

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    Angie created an article,

    What if I don't know my Exchange server?

    In certain cases, our users will be asked to enter additional details when they register to Loop with an Exchange account. It's particularly important to provide the server information of your acco...