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Angie

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Latest activity by Angie
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    Angie created an article,

    How do I share an email using Loops?

    Desktop - How to create a Loop Select an email you would like to share Tap the Loop in @somone tab at the bottom of the email  Select someone from the pop-up or type the name of who you would like...

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    Angie created an article,

    Which Shortcuts / Hotkeys can you use on Loop Email?

    Here is a list of Shortcuts / Hotkeys supported on the Loop Email desktop app for both Mac and Windows.  Jump to a channel (Person, team shared Inbox) = CMD + K (or CMD + D) Search = CMD + F Switc...

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    Angie created an article,

    How to Assign any email?

    If you do not have a Shared Inbox but would still like to Assign emails to colleagues then Loop Email has you covered. Our Global Assign feature let's you assign any email to anyone who is using Lo...

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    Angie created an article,

    Replace or delete a Shared Inbox or Team

    Currently you cannot delate a Shared Inbox or a Team. However, you're able to replace it by following the instructions below.  Shared Inbox  Rename the existing Shared Inbox if you're looking to r...

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    Angie created an article,

    2-Step Verification (also known as 2FA or two-factor authentication)

    You may not be able to login if you have 2-Step Verification (also known as 2FA or two-factor authentication) enabled on your account.  How can I login You may need to approve that you're logging ...

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    Angie created an article,

    Loop Email on Android (Beta)

    The Loop Email Android App is currently only available in beta. You can download the app from the Google Play Store. We're working everyday to add features in to this app - Your feedback and suppor...

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    Angie created an article,

    How to disable Spell Checker?

    You can disable or enable the Spell Checker on both the MacOS and Windows app.  On MacOS Click the Edit button on the top Menu Bar  Scroll down to Spell Checker Tapping the Spell Checker option wi...

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    Angie created an article,

    Do you have a Distribution List or a Google Group?

    What if I have Distribution List or Google Groups associated with my account? As Distribution Lists and Google Groups don't have an actual email account, you will need to do the following to use...

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    Angie created an article,

    Shared Inbox use cases

      Sales Team Use-case  Sales agents should use the Unassigned filter as their default view to see new customers queries coming through Sales agents can assign themselves to an email by using ...

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    Angie created an article,

    How do I set up a Shared Inbox?

    Setting up a Shared Inbox on Loop Email is simple and straightforward. We have tried to make the process as automated as possible so we do all the hard work for you.  Setup Process    If you're se...