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Angie

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Latest activity by Angie
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    Angie created an article,

    How to disable Spell Checker?

    You can disable or enable the Spell Checker on both the MacOS and Windows app.  On MacOS Click the Edit button on the top Menu Bar  Scroll down to Spell Checker Tapping the Spell Checker option wi...

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    Angie created an article,

    Do you have a Distribution List or a Google Group?

    What if I have Distribution List or Google Groups associated with my account? As Distribution Lists and Google Groups don't have an actual email account, you will need to do the following to use...

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    Angie created an article,

    Shared Inbox use cases

      Sales Team Use-case  Sales agents should use the Unassigned filter as their default view to see new customers queries coming through Sales agents can assign themselves to an email by using ...

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    Angie created an article,

    How do I set up a Shared Inbox?

    Setting up a Shared Inbox on Loop Email is simple and straightforward. We have tried to make process as automated as possible by making sure Loopbot carries most of the hard work. Here is how you ...

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    Angie created an article,

    Can I use the Shared Inbox?

    Shared Inbox is a great way to share and spread information across a team or department (Sales, Support, Admin). If you have a public or shared email address such as; info@, support@ or people@ the...

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    Angie created an article,

    What actions can I perform with a Shared Inbox?

    Actions help you organise your emails in the Shared Inbox. We have made Tagging & Labelling emails as easy as possible. With a couple of clicks you can assign a team member to a particular e...

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    Angie created an article,

    How do I set a default font?

    Loop Email currently supports the following font types  Arial  Calibri  Roboto  Georgia  Impact  Open Sans Tahoma  Times New Roman  Verdana  Your General System Font i.e. San Fransisco (MacOS Moja...

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    Angie created an article,

    How do I login with an IMAP account?

    IMAP Support on Loop Email is currently only available on request. If you would like early beta access to this service then please complete this form. We will reach out to you once your domain has ...

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    Angie created an article,

    Can I @ Individuals In Chat Conversations?

    Yes, you're able to use the @ symbol when targeting a message at a particular person in a team chat - Here is how you can do this: Desktop App  You can click the @ symbol shown in the "type m...

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    Angie created an article,

    How Do I Remove My Data From Loop Email?

    We understand how important data is for everyone.  If you decide to no longer use Loop Email and would like to remove all your data from the platform, then please send an email to support@intheloop...