A shared inbox is a great way to manage incoming customer messages and spread the workload amongst multiple members of a team.
It's perfect for any publically accessible email address such as support@, info@, contact@, or email@example.com.
With Loop's shared inbox, you can remove the confusion and uncertainty. No longer wonder whether a message has been seen, replied to or needs more information.
Assign emails to each other or set up Rules to help automate your workflow. (Rules are only available on our Pro Plan and up).