Problem with Loop Email on the Windows desktop app?

If you're having some technical difficulties with Loop Email on your Windows Device, then we have some top tips to help you resolve them:

1. Check if your device is connected to the internet
2. Make sure you're using the most recent version of Loop Email. You check this by visiting the 'updates' section of the Windows Store
3. Try and Force Quit the Loop Email App from the "Task Manager" - You can access this by hitting "ctrl+alt+del"
4. If all else fails, as the last option you can always delete the app and download it again via the Windows Store

If you're still having issues then please email us on support@intheloop.io

Please include the following information in the email to help get to the route of the problem quicker:

• A summary of the issue
• Which version of you're using (This can be found under Settings  > System > About)
• Screenshot(s) if possible