How do Files work?

With 'Files', you’ll find all your attachments in one place on a single screen. You can view your entire file history shared with all your contacts or just with a single contact. 

Please note you can’t delete from, or add documents to, 'Files'. If this is something you’d like, just let us know at support@intheloop.io.

Desktop app

On your desktop app, you can easily find and download attachments from your main file history:

1. Click on 'Files' icon on the top right corner of the screen
2. Scroll up and down to find the attachment you're looking for – then click on it
3. Click on the 'Download' icon in the top-right corner of the app

You can also find and download attachments under each contact’s name:

1. Click on the relevant contact under 'Favourites' or people or find it with cmd + K / ctrl + K 
2. Click on the 'Files' button on the upper right corner
3. Scroll up and down to find the attachment you're looking for – then click on it
4. Click on the 'Download' icon in the top-right corner of the app

iOS app

On your iOS app, you can easily find and share attachments from your main file history:

1. Tap on the 'Menu' icon in the top-left corner
2. Tap on 'Files' in the menu bar
3. Scroll up and down to find the attachment you're looking for – then tap on it
4. Tap the 'Download' icon in the top-right corner of the app to share your file

On iOS, you can email a file from 'Files' by holding your finger on it. 

You can also find and share attachments under each contact’s name:

1. Tap on the relevant contact in your inbox
2. Click on the 'Files stream' from the contact menu
3. Scroll up and down to find the attachment you're looking for – then tap on it
4. Tap the 'Download' icon in the top-right corner of the app to share your file

You can also email a file by holding your finger on it.